My contacts down in the area (I'm in a different county) tell me that the reason Rowland has "taken over" from Rubrecht on previous operations is because he's trained and experienced in SAR, and she's not. In other words, she gets bent out of shape because someone who knows what he's doing steps in to prevent an obvious incompetent from screwing things up.

Understand that this doesn't excuse the Kim family for their contribution to their own misfortune, however.