My computer is over 5 years old. I had it built by a small computer shop. Since they built it, they know how to fix it. I had the hard drive kick the bucket. They were able to swap in the electronics in the HD from another to save my data. I am now having some strange problems with IE not working in the user acct. so it will be taking a trip home to the Tek Shop to visit the relatives. Buy another computer. You can never have too many. Besides, you can't search the internet for info on a fix if you can't get to it.