I don't know. It sounded to me like he did attempt to decrease the stress by demonstrating that they had everything they needed. I don't think there's any way, from a second hand post of the incident from ONE point of view, to really gage just how out of line either of them were - I still take exception to some one who has made no effort themselves to criticize some one who has and who is helping them. As far as social skills go - they could possibly both use another go-round at charm school. Perhaps they're a good match afterall.