Actually Iīm not kidding. The girl was in distress. Crying her eyes out and trying to reach her boy friend sounds like a cry for help to me. Not being able to get the boyfriend on the phone added to the stress. Judging from the story the guy did not even try to help to decrease the stress. That would have been very high on the priority list. The way he offered help is a good way to add more stress until it was enough for her. The guy was in the position to do much better. He flunked on that one so he was wrong.
And yes, the girl should have been prepared or at least not [censored] him out. But she just wasnīt in the shape to act in a rational way. So maybe we should be prepared to deal distressed people too.
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If it isnīt broken, it doesnīt have enough features yet.