That indeed is a positive review and that is good news. It looks like it is approximately equal to any number of civilian packs and built up for the rigors of military service, except - the pack strap tore off during its initial use (!!!) Perhaps there should be a separate pouch for duct tape and another for baling wire/550cord.

Let's face it - nobody's perfect and glitches do occur. Civilian designers can work these things out with extensive beta testing before putting products on the market.