Originally Posted By: IzzyJG99
Bum phone, clearly. Either that or it needs a new MiniSIM Card, which AT&T would charge you around $30 to do.

AT&T was great. They put in two new sim cards and a battery for free, even though the phone was bought at the Apple store and not an AT&T store. I don't know why they tried the new battery, but they did, and I appreciate their attempt. After that AT&T finally said, it wasn't them, it's the phone itself. Which I 100% agree with. But at least AT&T tried. Apple refused to even look.

Quote:
Did you try calling Apple directly?

No, that thought never occurred to us. Our Apple store is a huge one, in a large mall in the Denver metro area. This is where they direct you to go for problems. You make appointments with their technical gurus, or whatever the name is they give themselves. I think they use the term "guru".