Wow! Did my short statement fuel all of that?
I think if I owned a rental company in this type of business, I would, after hearing about this situation, take it upon myself to make sure that any renters understood the risk potential and how to react to it.
I am not advcating that the government get involved in any way.
I just think it would a smart move for anyone in the business.
But it is not impossible that this type of action was taken and just not followed.