I saw that, too. Good luck trying to even contact National... I wish they were NOT in Texas; the climate is not the "average" climate, for one thing, and that has contributed to some, um, inane Supply Division choices. At least you are close enough to Central Region to drive over and try to chat with someone one rung up the ladder. I'm "working the hierarchy" right now on a couple of issues, and - well, you don't need to hear how disgusted I am right now. Kudos to my local professionals, at least.

Supply Division's mark-up would price Doug's kit too high, FWIW - not a criticism; I understand the need for the mark-up.

National needs to quit hiding and make themselves accesible to Scouters.