I had to call AAA. And then I got a call from the tow people they first saidt hey could NOT make it down my street.. I let them know it was icey but plowed. I got a call later they were on the way. I talked to the driver a bit... less than a full night sleep in a week, 30+ calls per-day to pull people out who are stuck. If I had to wait for a flat bed it would have been 3-5 hours. AAA = awesome, but I wouldn't rely on them getting you out of the snow in a timely matter, or at all if it's real bad. Setup a good network of friends to call, check in with, etc..