I found the article refreshing. The dude-in-charge puts it to his folks to be an example. That is great. I liken it to the fire fighters urging everyone to have smoke detectors and fire extinguishers just like they do. I also like the view being taken here stating we need to work from the bottom up. It really boils down to what I learned in the military: If it is your responsibility, take care if it. This works all the way up and down the chain of command. If people understand what they are responsible for things will go more smoothly. Yes, interaction/intervention is required if there is a deficiency somewhere. The interaction does not need to be adversarial, just honest,level-headed and professional.