I was listening to a talk radio program this week and someone who called in stated they were a current large American auto dealership in California that is not suffering as bad as his competitors. However he did say that part of his current money woes was not selling vehicles it was servicing them.

Where he used to do $25,000 a month in warranty repairs, now he is lucky to do $5,000 and as he somewhat admitted, that is where a lot of his company income/profit comes from. But what he was attempting to do was speak to the quality of the American brand.