First lesson learned -- Carry a GPS when you go off the marked trails so that if you get really lost, you can self-rescue.

Second lesson learned -- Do not count on SAR when you get really lost unless you have a direct line into the system such as a PLB or SPOT (in those areas that SPOT works).
Edit: strikethrough based on DR's 3:13PM post.

Third lesson learned -- If you still get lost and the GPS fails for whatever reason, find a nice place to camp and then stay put while your S O S works for you. Get a fire going and stay with your signal.

This website is about being equipped to survive. It isn't about pointing blame at minimum wage resort workers who don't realize there's a car in the parking that hasn't moved. I'm sure there are cars in that parking lot that don't move because it's a resort and the guests might stay for more than a day.

Bottom line for me is that these two were not equipped for the recreation of their choice.