Perhaps I can provide some closure here. Once there was someone in the office yesterday morning we confirmed that he had bought an RSK Mk1 from Aeromedix.com and it's well within the 30-day no-questions-asked return period. His invoice provided when he purchased and also packed with the knife includes information about their return policy and the link to get an RMA or the toll-free number to call. So far, he's not contacted Aeromedix on this issue.
I would like to thank everyone who has posted in support of me, Aeromedix and Benchmade. When you're in the midst of dealing with something like this, it's certainly nice to know that most folks appreciate that we're try very hard to treat our customers like we'd want to be treated ourselves. Thanks very much for your faith and confidence in us!
WARNING & DISCLAIMER:
SELECT AND USE OUTDOORS AND SURVIVAL EQUIPMENT, SUPPLIES AND TECHNIQUES AT YOUR OWN RISK. Information posted
on this forum is not reviewed for accuracy and may not be reliable, use at your own risk. Please
review the full WARNING & DISCLAIMER about information on this
site.