My apologies for the all the acronyms. I guess I've been working to long for BT. Oops I did it again. I mean British Telecom. I seem to have caught the disease for which I used to complain about myself.

http://www.btplc.com/Glossary/index.htm - for a simple guide to the acronyms used by British Telecom and these are just the commonly known ones - they have dozens more pages of their own internal acronyms. If fact they have acronyms within acronyms.