Wow that was fast, Garmin took my old HCX (1 year and 1 month old) out of warranty and gave me a brand new one with all the new software updated plus they gave me new unlock codes for the maps I had on the unit. They have definitely impressed me with fast turnaround and honoring a problem out of warranty. Many thanks to Garmin and you guys were right about them making things right. Five stars *****.

Sent Aug 19 2008
Received new one Aug 27 2008
10 days and some of that was from the mail travel.