Hacksaw,

You shouldn't have a problem with the company. If you do, give me a shout. I use to live in the area (well, Truro) and my dad still travels to Pictou often on business. He can hand deliver it - sometimes face to face resolving does wonders. Heck, he prob still has contacts there (not sure, but wouldn't doubt it).

Wish you luck, but I don't think you need it. They are a stand up company and more then likely it was an honest mistake.

Kris