This apparently was a freak accident and they were really surprised after reading my letter. They sent the blade to be tested where ever they do that sort of thing in fear that a whole batch of blades may have been affected. It was funny because the blade snapped like a piece of glass. I was shocked as anyone when it happened. I always thought Spyderco made excellent knives, its just that I was never a big fan of the design. Mostly I don't care for serrated or semi serrated blades and most Spyders are. Knives are like beer I guess, in a pinch any one will do but in the end you will always prefer one brand over the other.

I was really impressed with the customer service though.