Originally Posted By: thseng

My first question is, how would you distinguish yourself from someone like Redflare and twenty others out there?


No secrets, it's service, selection and value. Been in customer service businesses for 35+ years so I hope I've made all the mistakes already!

Originally Posted By: CBTENGR
The medical stuff is where the money is. If you can get single use (scalpels, suture kits, etc.) and still offer some bulk items. That would be great.


Those items are available on the wholesale market, so hopefully yes.
Originally Posted By: simplesimon
You could include the stuff Doug recommends in his gear guide. A world of warning; starting a business with friends or relatives can be very dangerous if you don't treat them the same as any other employees.
Simon


Not sure I want to compete with Doug but I do think I could compliment his kits by allowing folks to add those items that he doesn't include or replacements for consummables.

After nearly 40 years of being with my DW I ain't going to risk screwing it up now. The answer to all questions is "yes, dear."

Originally Posted By: Mike_in_NKY
It is maddening to pay a $6.95 shipping charge when the actual postage is $0.75 and in a regular envelope (less than $0.10).
Good Luck!


As stated above my principles of doing business have always been to provide service and value. Shipping is a cost of doing business but I don't believe in making it its own profit center. I'll be very cognizant of everyone's sensitivty to that issue.

Thanks for everyone's input, what a great place this forum is!
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In a crisis one does not rise to one's level of expectations but rather falls to one's level of training.