Well, that certainly speaks to decent quality if a piece of consumer electronic/kitchen gadgetry lasts for 10 years. Any idea if that was the low, middle, or high end for their gear at the time? From what I can tell, the higher end stuff seems to be made better, but it could be just people who didn't read the instructions or had inflated expectations doing the reviews...
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Experience is a hard teacher because she gives the test first, the lesson afterwards.