THey need their head's examined. If my GPS does not obtain a lock within a couple of min's, the trip stops. Right there, right then. The 15 min's that they are quoting is for a cold start. Which you would allow for. If the GPS shows no sign of aquiring then everything is below the horizon. The GPS is therefor not usable. Time to take a hint and call it a day.
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I don't do dumb & helpless.