A question for those of you with black streaks in your mirrors. Do you carry your kits in the plastic envelope it came in? Have you carried the kit in a pocket, or where ever, that might cause the "plastic" mirror to flex a little bit? Seem like flexing might cause the black streaks. Just a guess...

The two I have are from CountyComm. One was good, one was bad.

To Dave 568. Our apology regarding the Spark-lite. We do our best to bench test each SL three to five times before packaging. Once in awhile, one slips through for some reason. Please E mail me at the following: o.norton@juno.com or odn4706@fourseasonssurvival.com
We will replace the SL plus send you a second with extra tinder. Will need your address. Oak

Now, THATS customer service!

I think it is great that you are addressing these questions directly. If you don't mind, here is one more. Since you bench test each Sparklite, can we assume that the ferrocium in it does not come "sealed" and it will do no harm to spark them before packing them away? There has been some talk that doing so will remove some sort of protective coating and expose the striking surfaces to moisture. Thanks in advance for your reply.

That is pretty sobering. Were they the same age and stored the same? I had thought that the Countycomm ones were mil-spec. If they corrode in storage then I don't know what to think... <img src="/images/graemlins/confused.gif" alt="" />

They were both new. My original thread on them is here

norad45 were you able to get my response to your message?? [email]o..norton@juno.com[/email]

I did not get the reply. Did you send a pm via ETS mail?

On Friday evening I emailed Oak with a problem I was having with a spark-lite. We exchanged several very pleasant and informative emails, Oak offered to send me replacement Spark-lites as stated above. I got a email saying my package was shipped Saturday. Well, in my mail today was a package from Oak.. How can anyone ask for any better service from a company than I got from Four Seasons Survival. Oak is a man of his word, and has a new very pleased customer. Tomorrow my order goes in. I do business with companies that provide great service, and I got fantastic service from Oak and Four Seasons Survival. <img src="/images/graemlins/laugh.gif" alt="" />