Matt:

Not to get into some of the specifics of your posts, the basic fact is that you ordered a oxygen tank and asked that the tank come filled with oxygen. That makes it a hazardous shipment.

Unfortunately, our only shipping option for filled oxygen tanks is the United States Post Office ground service and is the service by which your tank was shipped. We have no control over the delays in the Post Office which occurred with your shipment. We did our part--the tank went out the same day as ordered. We would love to use another shipper but have no choice due to the regulatons.

We are sorry for the delay and have refunded your money. I am not aware of anything else we can do to make you happy but I am certainly willing to try.

Brent Blue MD
Aeromedix.com.