Matt, for confidentiality reasons I can't go into too many details, but the other employees were either secured in the cockpit or too frightened to help. My patient didn't "deserve a beating".. it came out of nowhere. I agree with your thoughts that flight crews often get the anger built up from other events (TSA, ticket counter, etc.). But.. the outcome remained the same: no one helped.. no one spoke up.. no one stood up..

As for you getting involved in the terrorist scenario in which you might be at risk. I don't doubt you. You make your living getting involved. Sadly, too many people find a way to vanish just when they need to be counted on. I remain pessimistic that anyone would actually stand up, even with 9/11 in their mind. Perhaps Forum members would.. but I have less and less faith in the public.