For what it is worth, my opinion of I.C.E. is not all that great.
From an EMS/Rescue side of things, a contact person is not all that important. My treatment is not likely to vary enough from information gleaned from a contact person, for me to take the time to find the person’s cell phone and look up the information and then call.
There could be serious potential liability issues, if I as a provider cannot verify the person I am talking to on the phone is truly knowledgeable about the patient’s medical situation or is authorized to discuss the patient’s medical condition.
I can see the value for Law Enforcement and hospital ER/EDs but not for EMS/Rescue providers dealing with immediate treatment.
The value of a Medical Alert device is of much higher value, as it provides immediate information that is critical in determining appropriate treatment strategies.
Pete