Haveing now finished a tad more than 1/2 of the report - I would not say that the conclusion was "disobey authorities" it's more a classic case of "the knowledge problem" (look it up!)

The people ON THE SCENE usually (often) have MORE information than the "authorities", and you should assess ALL sources of information, and make your own decisions (BTW when people say you 'net' of information - they are NOT saying 'internet' - but the "network of all your information sources)

For instance, they were point out that there were people BELOW the impact points who called 911, and were told to stay in place, dispite the fact that they were see smoke on their OWN floor - the people who reported this were folks who didn't listen, and left anyway. Let's face it - how would a 911 operator know the situation on your floor? Because you tell them. They are then going to use either SOP or their judgement to tell you what to do - they are only ONE level above you in the "offical" downward info chain, and you have a lot more local information

What was REALLY interesting was the number of lives saved by folks in WTC2 (the building hit second) taking the elevators BEFORE the building got hit - aka saying "I'm getting out of dodge - and there is no fire in MY building - I'm taking the elevators" - another "interesting" point was that the floors with the skylobby floors were a BAD place to be - the fuel/blast that came down the elevators caused a real problem - doors blowing out - flame out the elevator shafts etc. It's a LONG read.

The MOST important conclusion - training/teaching individuals to take care of themselves aka "empowering them" is probably the best survial thing we can do - or to quote someone turn us into "a pack, not a herd"