This is really not a surival per se subject, but I just got off the phone with someone and the conversation got me really on edge. I am wondering if I could have done anything different.

I picked up the phone and the person on the other end was actually a telecomunications relay person. The person she was in contact with was presumably deaf. As the conversation unfolded over 45 minutes, the person claimed to be in New York City, with a broken leg and wanting 20 peices of computers to be sent to Nigeria.

Um, right.

First of all, I am in an office in Wisconsin. I told the person on the other end that several times through the translator.

Second of all, 20 PEICES?

Three... Nigeria?

I tried several times to tell the person that we are not authorised to do sales outside the US(not entirely a lie), but they insisted that they would have DHL come and pick up the computers.

The conversation ender was when I was told that our company had been highly recomended but when I asked who had recomended us the person would not tell me... They hung up after I insisted on knowing who reccomended us.

The greedhead in me is sighing over the potential loss of computer sales.

The cynical paranoid in me had so many bells and whistles and klaxons going off that I could barely hear the relay person.

Was there something I should have done to get more information? Could I have been ruder to stop the conversation sooner?

Any ideas?

Rena
(MacMadison.com)