Absolutely. Considering the original post was at 5:00 on a Sunday, to have a reply like this by 9:00 am the following Tuesday is impressive indeed.

It's not clear from AMK's response how long ago the error was discovered; if they only found out about it when Brad posted to the forum on Sunday night, that's even more impressive, because it meant they tracked down the source of the error, identified the extent of the error, and called all the dealers to correct the problem in one business day.

Definitely this is a company that cares about its reputation and customer service. <img src="/images/graemlins/smile.gif" alt="" />