but did they determine what the problem was?
a faulty seal or something?

For me it's either a Permanent Match or mini Bic. Well, technically the Permanent Match is Zippo Fluid so I guess for butane lighters it's mini Bic

The MINI BIC is good. But can it light at high altitude?

I hear very good of the Vector GEAR:



Wind, Water & High-Altitude Resistant.


but if you need a water proof lighter look at this from Colibri:


Quantum Submersible.

Regards - Thomas

Thomas,

Both those lighters look superior. Do you have a preferred source? Thanks.

Craig.

They didn't say the first time I returned it about 18 months ago. I guess I'll return it again, but I've really lost confidence in their dependability at this point. This puppy is going to be relegated to "casual" use.

Just click the image!

<img src="/images/graemlins/smirk.gif" alt="" />

Celler:

Instead of regulating such an expensive piece of equipment to "casual" use, demand the performance that their sales pitch was based upon, or demand your money back. You can use the refund to buy something that works as advertised.

Bountyhunter

Eh, I bought the thing over 3 years ago and I don't even remember who I purchased it from. The "lifetime warranty" only recovers repair, not refund.

Of course, I've taken on city hall before, but honestly, this one isn't worth my time or aggravation.

I will take solace in hopefully helping someone else not make the same mistake.

Who knows, maybe the third one will be the charm. <img src="/images/graemlins/smile.gif" alt="" />

Thanks for all the replies.

Craig.

I can report that although I haven't done anything "extreme" with it, I carry my Windmill every day and have not had any problems with it. OTOH, that Colibri Quantum Submersible sure does look interesting.

Anybody have any experience with them?