I can chalk up mine breaking to my own clumsiness and ignorance of the product. But if mine arrived missing the Blastmatch that would certaintly prompt a call to NRA customer service.

Regards, Vince

Mine came yesterday, was impressed at how many sparks the Blastmatch creates. It is kind of a flimsy attachment, as others noted. My Strikeforce is much sturdier, but requires two hands.
NY RAT, I would get on the horn to NRA store and give them some grief.
Overall impression, it was worth the $10, but needs some work to be called a survival kit.

called today, they apologized etc and are sending a blastmatch right away.

as far as customer support goes, they were very efficent and helpful.

NY RAT,

At least you got yours. I ordered two kits on the 6th, they shipped on the 13th and I'm still waiting for them.

Cust. service told me yesterday that the kits are in Edison, NJ???!!!

[color:"green"] By the way, NRA sells them as SURVIVAL TOOL KITS, not Plain SK's. And yes, I know that's still pushing it; ie. missing knife, fishing kit, etc. [/color]

Me too, in fact I joined the forum to ask the same question.

First kit, no Blastmatch.
Second kit damaged Blastmatch.
Awaiting third kit.
Customer service was good but now I'm thinking it's because there are more than a few complaints.

Another post commented that the blast match seemed a bit flimsy. Does anyone know if that's also true for the non-NRA logoed version?

that sucks OJ, but since it was their fault what did they say they will do to take care of the mistake?

like resend to you using express over night for free?

Ordered mine 8/4 got them 8/18. Both complete & undamaged.
gino <img src="/images/graemlins/grin.gif" alt="" />

Ordered 8/6...

still...

waiting... <img src="/images/graemlins/frown.gif" alt="" />

Edited to add: NY RAT, they asked me to wait 'till today (the 27th), and give them a call back. I could not check the mail, so I will do so tommorrow morning and call if it has not shown up. Customer service seemed decent enough, I'll let you know how this ends up.

Hi.

i got 2 delivered to the UK no problems. I am now looking to adapt them to make them into a more complete survival kit.

Any ideas????

Wayne

when you reported the broken blastmatch to the blastmatch company, do they make you return the pieces?

if not im wondering if you could affix it to something as a back up striker?