Then the next questions are: (1) Have you ever gotten good support from a different OS?, and (2) Have you ever sued an OS when there were problems with it?
If not, what is the supposed benefit? If you are good at searching the web, there is better support out there than from paid organizations. Most official support you get these days are inexperienced people reading from scripts with a foreign accent you can barely understand.
I've had at least three different tickets opened with Microsoft that were not fixed. One was at home for Microsoft Money, one with work for XPEmbedded and one for Server 2003's typeperf because it went from an unsupported resource kit tool in 2000 to integrated part of the OS in 2003 and supposedly supported. So closed source does not = well supported.
I've reported issues and asked for enhancements over the years with open source and had some implemented. The only ones that haven't so far are with Android since Google is driving the development primarily.
There are many companies such as Redhat which you can pay for support just like Microsoft/Apple and are free to sue just like Microsoft/Apple. I'd be surprised if anyone here has deep enough pockets to sue either anyway and with Apple's track record your more likely to get sued by them rather than sue them.
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