With all respect to Evan he is a great guy and solved my problem quickly (we just see if my shipping is going to get refunded as well). He did mentioned something about store being closed which is fine with me but in that case either shopping card should have been disabled, warning should have poped up when paymant was about to be submited, warning email should have been sent to tell me what's going on and when items will get shipped. One of the camera stores I deal with when Jewish holidays comes about still keeps their website open but thru every step of the transaction you are informed that the store is closed and you are not getting your things until whatever date they chose.

Like I said I have no "beef" with these guys on the phone. I think they are great and they got me out of jam few times already. But they bombed the website/internet ordering. That's it.

Hopefully everything was solved to my satisfaction (it seems that way). I don't get little things like that get in my way especially since similar outlet county comm lost my entire phone order and had no courtesy of even calling me.

Matt