I've never dealt with TAD Gear yet. Their product line has some truely unique products such as their life capsule. I have had similar experiences with other online merchants that I've learned to get over. Seems that the personal contact of a phone call will make things much different.

I have ordered many items from Majorsurplusandsurvival.com and they have an automatic email reply assuring you that they will ship the items. Then several weeks go by and the box arrives with less than all the items and a note stating that some were back ordered or out of stock and a reciept reflecting the change in what your credit card was actually billed. They have always been business like and never lost or over-charged me. But often slow. I shifted to phoning my orders in after shoping the web-site and suddenly there were no more back-order / out-of-stock problems and my items showed up that week. Many merchants treat thier web outlets as a poor step-child to their main business and don't give it the proper attention. Of course that doesn't excuse a company and wont work at all for merchants whose entire business is on the web.

Let me say that I consider Majors to be an excellent source for the sorts of things that they carry. Many times they are also the cheapest source. Their discription of their used surplus is accurate. When they state that something is like new it is and if they say it has some wear or is beat up it is. That is a major thing with surplus. I would recommend this merchant to anyone but I would also recommend that you shop online and order by phone. It helps to know how to deal with people.