I placed an order with TAD GEAR thru their web site two days before New Years. Items didn't ship until yesterday. Needless to say I already bought them in local stores since I needed them badly. No confirmation email was sent or anything that would let me know that gears were turning to get my order out. My message left on their voice mail was unanswered until yesterday.

Maybe it's because it was a holiday season and me being a New Yorker expected too much out of merchants or maybe it was a glitch in the system. Moral of the story is to follow up on the order. Also when ordering by phone with TAD I never had a problem and their customer service was always 101% devoted to my satisfaction. It's just little frustrating now to have to reverse charges especially since I'm broke due to my paramedic course and all the book purchases.

Matt