Quote:
80% of a problem can be the way it is voiced and not the problem itself.


I think you struck the nail on the head here. Diplomacy goes hand in hand with both leadership and being in a subordinate position. If you are in a situation where you see an error being made, a simple nudge or quiet, constructive comment will go farther than an outright slam. If the intended audience is alert and receptive you will get your point across and not step on their toes.

As an example, I once worked with a paramedic who was fresh out of school and had no previous ALS experience. Out of confusion (or stress) he would mix up the leads on the heart monitor and then try and figure out the odd looking rythm on the screen. The way I would correct him would be to say something like "Why don't we try switching the black and white leads to see if that gives a better picture". This would clue him into the error and he would be thankful for my input. It was a lot better than saying "What are you, a moron? You can't even get your wires straight?"

Another thing to consider is that you may have bystanders and family members about who are expecting professionalism. Seeing crewmembers squabbling doesn't promote a good public image or boost confidence.


Chris