Critical Incident Stress Debriefing.
Basically everyone that was in the incident sits in a circle and talks about what happened, what they did, how they're feeling. It typically meets soon after an incident but can meet more than once. It's more in teh Fire/EMS realm after an incident but it's a good point to start with sorting out emotions.
C.I.S.D, Dealing with Bereavment etc, you are dealing with some very complex, difficult and often conflicting emotions that most people have no real understanding of.
Take this as an absolute:
If it has not happened to you then you will never understand what and why, or even with the best will in the world, be able to really help. Yes, you can blunt the physical harm but the mental is beyond your powers.
If it has, then you can be of great help and in my view,and speaking from experience, C.I.S.D. should only be done by people who have been there.
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