Situation:
If you were given the opportunity to work at the State level on training & development for Emergency Management and were given the go-ahead to talk, discuss, etc. with any and all key persons and organizations both up and down the food chain what would be your primary topics/issues/concerns/needs to find out about?
If this ability doesn't come with the job, I think you have identified a big problem right there.
Then two things - what are the perceived problems seen by folks out in the trenches, and what does a review/critique of past operations and situations disclose about weak areas (and strong points, as well)