Congrats, Old Hand, and good job!

yeah, there's lots of non-compliant patients. Frequent fliers, non-compliant, repeat offenders... call it what you want, they still clog up the health care system with their shennanigans. By that I mean, they come in repeatedly, have a treatment in hand (which costs money), then don't use it and come in again. rinse and repeat.

Self-medication just makes the job that much more "fun."

In fact, there's a pilot program going on in Philly that pays $90/month for patients that prove they're compliant. apparently it's cheaper just to pay patients to take care of themselves. How lazy/greedy can they get?