Originally Posted By: Arney
Y'know, one of the things that galls me about a number of different industries, including retail banking, is how more and more of their revenue stream is derived from various fees and penalties imposed on their existing customers rather than through their primary business function.

i read somewhere that it's easier to steal $1.00 from a million people than it is to steal $1,000,000 from one person. banks learned that some time ago.
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