I find _I_ don't generally have to do much steering. I'm actually pleasently surprised how LITTLE I have I have to do. The only place I've seen as civil (that is open to the public) is the old CompuServe, and there, no one was anonymous, so the Mods knew who everyone was (remember, you HAD to pay, so...)
I actually have to thank the MEMBERS - they keep themselves, and each other in line