On the other end of the spectrum...

I have Jabra noise reducing headphine that I bough a yean and half ago. The bail arm on one side craked through so one side dangles by the wires, basically it'ts useless. I contact their customer support. It's out of warranty, which is clearly stated so I didn't have any undue expectations. But I asked about repair. Nope. I then asked about parts. "we don't sell any."

Last Jabra product I buy.