Welcome to the Rittergrip family!

Did you take the Photon out of demo mode? Doug mentions how to do that here:

http://www.equipped.org/dr_photon.htm

(also describes how to put it back into demo mode, if you wish to)

One thing I learned a few weeks back while using my fixed Rittergrip ... if you sanitize the knife in a chlorine solution (as good Scouts do while cleaning up from dinner) make sure you rinse it off with clean fresh water afterward. Even the mild chlorine solution, if left to air dry, will stain the blade. Sigh.