Susan:
simple. Their laptops are good, but not that durable, you need to buy the $250 Applecare insurance, your laptop WILL break at least once in 3 years and you'll be glad you had the insurance.
This is the issue I have with Apple, you can count on a break sometime yet Apple users still insist their hardware is so much better.
Remember everything works easy on the mac because you have to research a lot more up front and buy the Apple compatible hardware, you can't just buy the camera/scanner/printer that's on sale and plug it in, you'll have to be sure ask or research to make sure it will first. IMHO with that up front work its no different to search for the particular model on a linux site to see if its supported, then you plug it in and it works just as easy.
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