911 shouldn't be used to report accidents where there are obviously no injuries. 911 is a life emergency system.

I remember responding to a 911 hang-up. When I arrived, the resident told me that the emergency was that she was unable to sleep because the neighbor's dog was barking. I explained that that was not an emergency. Her response was, "It was to me".

Because people are unwilling to look up non-emergency numbers or contact Information Services (411), real emergencies become delayed. If you ever have to dial 911 for an emergency and find yourself on hold, remember that you may be queued up behind a barking dog call.