WOFT,

You may want to phone your nearest Victorinox service center to ask their recommendations. Depending on what they say, you might let them do the repair. The repair may be covered by the warranty. On small consumer items, I've found manufacturers to be generous re repair/replacement. I've had good experiences with Victorinox re service & parts. If the cost of repair is a concern, you could ask for an estimate. You can get their toll-free phone number from the Victorinox website.

Incidentally, I'd be very cautious about applying heat in water beyond what is comfortable to finger touch. I suspect the warpage we have experienced in our scales on various SAKs may have resulted from: 1. a cleaning in very hot water; 2. sessions in the washing machine & dryer as to my kids knives. I don't know for sure, but it is a strong suspicion.

Good luck,

John