All in all, it sounds better to me than OnStar, which a lot of folks think is a cureall for traveling problems/emergencies. At least this one you can carry around with you...
On-Star is great, for what it is. It is not a panacea. It's a lot better than nothing, usually works better than your handheld cell in marginal areas of cell coverage and I know folks who were very glad they had it. As you note, many, if not most users expect more than it can deliver in some situations. Most don't realize it is cell based. On-Star is NOT a satellite based system, it is cellular .
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