I've talked to them three times now.

I'm somewhat reassured... this last time, the guy (whoever it was) apologized, said the hassles with the domain name (registrar wouldn't let them renew- probably cybersquatters) came up while he's deathly ill from the flu. He said he ordered it second-day delivery from Filson, which isn't what the site says, but is somewhat better than a week...

We'll see. ..

In the meantime I'm shopping for a hydraulic jack to get the elbows flexing at first...