1) Please don’t use any version of Windows that can’t be kept up to date with security patches. Currently Microsoft supports Windows 10 and 11 for desktop/laptop operating systems. If you absolutely must use an earlier version of Windows, it should be disconnected utterly and permanently from the Internet. There is no way to run unsupported versions of Windows safely with any kind of Internet connection.

2) I would recommend that if a laptop is having screen resolution issues and you cannot correct them by changing the display resolution settings, you should download and reinstall the graphics card driver from the manufacturer’s website.

With that said it’s likely that 1920x1280 is the right resolution. In Windows 10, right click on an empty area of the desktop, select Display Settings from the menu, and look at the settings screen that comes up. Consider changing the scaling factor here to make things look the way that works best for you.