Originally Posted By: Ren
That's a cool story.

Do wonder how much bureaucracy and red tape had to be dealt with to get a passenger plane involved.


Agreed!

I’m not an aviator, but as I understand the story and how these things work, the rescue authority contacted the aircraft directly, or possibly asked air traffic control to do so. The flight crew, having been notified, decided on their own that they could help without hazarding the aircraft.

What I don’t know is what airlines might have policies about this and what they are.