Oh dear! How harsh!!!As a card carrying REI member for more than fifty years, with a five digit member number(of which I am inordinately proud), I don't totally agree with all your comments, although there are a fair number of non traditional items in the inventory these days.

Most importantly, REI does honor their warranty, as I know from experience. What they have done is put limits on their "forever" warranty, which was being abused. Now the warranty is good for a year only past the purchase date,but it is honored without question IME.

What isn't plastic these days? my most recent purchase was a protective sheath for my venerable REI ice ax. It looks a darn sight more durable than the rubber item it replaces which only lasted thirty years.

My store has a good stock of of the shelf static and dynamic ropes, slings, carabiners, helmets, and harnesses. No ice axes however, this being SoCal. We have SUPs and kayaks, as well as bicycles. A good assortment of tents, sleeping bags, and backpacks. I could equip myself in the local store or any excursion in the local area

The organization contributes to local efforts, including a recent $10,000 grant to an outfit supporting restoration work in the Channel islands NP, among others.

They have definitely broadened their selection to include items that appeal to less than hardened outdoor types, something that has been going on for several years. I call it adapting to reality. At any rate, REI is doing a darn sight better than Sears.

They will let just anyone into their stores. I have recently noticed a few who are clearly not outdoors oriented, but they could still spend money.

REI is not as environmentally conscious as Patagonia appears to be, but they are getting that way - I have observed that some items are designated as "Fair Trade." it is a coop, after all, so members have some influence. Let your voice be heard...