I recently heard this situation from a poster on another board:

"We recently needed an emergency generator refuel outside business hours and the vendor we had an MOU for this with decided not to honor it.

After checking with a dozen local fueling vendors, none will honor any kind of emergency off hours fueling.
Two have offered a best effort and given the sales persons cell phone as the contact point.

Over the years this service has dried up in our area, we used to be able to get at least best effort from most vendors.

Any suggestions?"

Does anyone here at ETS have a more durable procedure built into emergency plans?